Question 1

Is ChatRamen free to use?

Accepted Answer

Yes. ChatRamen is free to download and use with optional Lite, Plus, and Pro subscriptions for expanded limits and premium features.

Question 2

How do mutual friend requests work?

Accepted Answer

Send a request first. Messaging starts after both members accept, so every conversation begins with consent.

Question 3

Which sign-in methods are supported?

Accepted Answer

ChatRamen supports Sign in with Apple, Google sign-in, and Email with OTP verification.

Question 4

What do Lite, Plus, and Pro unlock?

Accepted Answer

Lite unlocks refresh, filters, search, games, replies, hidden activity status, and 1x Calls & Live time. Plus adds unlimited friend requests and 2x Calls & Live time. Pro adds unlimited messages and 4x Calls & Live time.

Question 5

How do Calls & Live limits work?

Accepted Answer

Calls and Live share one time bucket that refreshes every 6 hours. Lite includes 1x Calls & Live time, Plus includes 2x, and Pro includes 4x.

Question 6

When does Live become available?

Accepted Answer

Live video becomes available after both members exchange enough messages in the chat. The app encourages a conversation before Live starts.

Question 7

How are subscriptions billed?

Accepted Answer

Subscriptions are billed through your Apple ID. You can manage or cancel renewal in App Store account settings.

Question 8

Can I report or block an account?

Accepted Answer

Yes. Reporting and blocking tools are available in the app so you can control your experience quickly.

Question 9

Is ChatRamen only for iPhone?

Accepted Answer

The native ChatRamen app is designed for iPhone. You can also use ChatRamen on the web at ChatRamen.com and add it to your Home Screen from iOS or Android browsers.