Child Safety Standards — ChatRamen
These are the published child safety standards of ChatRamen, the iPhone application published on the Apple App Store by Peppty Technologies Private Limited (Karimnagar, India). They cover our zero-tolerance policy against child sexual abuse and exploitation (CSAE), our handling of child sexual abuse material (CSAM), in-app reporting, child-safety point of contact, and legal compliance.
Zero-Tolerance Policy Against CSAE and CSAM
ChatRamen strictly prohibits any and all forms of child sexual abuse and exploitation (CSAE) on the platform. This includes, but is not limited to: child sexual abuse material (CSAM); grooming and the cultivation of relationships with minors for sexual purposes; sextortion; sex trafficking of minors; sexual solicitation of minors; sexually suggestive content directed at or involving anyone under 18; and AI-generated content depicting minors in a sexual context. Accounts suspected of such conduct are subject to review and may be restricted or terminated, and are reported to the National Center for Missing & Exploited Children (NCMEC) or applicable law enforcement when required.
App and Developer Identification
- Application name (App Store)
- ChatRamen
- Developer / legal entity
- Peppty Technologies Private Limited (registered in Karimnagar, India)
- Bundle identifier
- com.peppty.ChatApp
- App Store ID
- 1539272301
- App Store listing
- apps.apple.com/app/id1539272301
- Website
- chatramen.com
- Child safety contact
- info@peppty.com
1. Prohibited Conduct
The following conduct is prohibited on ChatRamen. Suspected violations are reviewed and may result in account restrictions or termination, evidence preservation as required by law, and reporting to NCMEC or another authority when required. A human reviewer makes terminal enforcement and reporting decisions.
- Child sexual abuse material (CSAM) — sharing, distributing, requesting, soliciting, or possessing any image, video, audio, text, or computer-generated content depicting the sexual exploitation or abuse of any person under 18.
- Grooming — building, or attempting to build, a relationship with a minor for the purpose of sexual abuse or exploitation, including soliciting sexual images, requesting in-person meetings, or sending sexual or explicit content to a minor.
- Sextortion — threatening to expose sexual images, videos, or information involving a minor to coerce the minor or others into producing additional content, providing money, or performing acts.
- Child sex trafficking — recruiting, harboring, transporting, advertising, soliciting, or exchanging anything of value for the sexual exploitation of a person under 18.
- Sexualized content involving minors — sexually suggestive content, language, role-play, or behavior directed at or involving any person under 18, including AI-generated or computer-generated depictions of minors.
- Underage usage — creating an account, attempting to create an account, or using ChatRamen while under 18.
2. Prevention and Detection
ChatRamen uses layered prevention and detection to keep CSAE off the platform:
- Age gate. The app is intended for users 18 and older. Age is asked at account creation and is self-declared; sign-up is rejected for users below the minimum age.
- Automated image checks. Photos sent in chat go through an automated image check before they are delivered. Uploads classified as disallowed are rejected; a CSAM-classified signal is queued for human review. The current image classifier is not a dedicated CSAM-detection service, so we do not claim it detects all CSAM.
- Text safety signals. ChatRamen does not filter messages in real time for grooming or sexual solicitation. Any child-safety text-pattern signals are limited, run asynchronously after sending, are not comprehensive detectors, and do not hold message delivery.
- Automated and human enforcement. Accounts that receive many reports from different people can be limited automatically. CSAE-related signals are preserved as evidence and routed for human review; they do not automatically ban an account.
- Blocking. You can block a user from a chat, a profile or a call.
3. In-App Reporting Mechanism
ChatRamen gives every user a clearly visible in-app way to report child-safety concerns at the moment they encounter them:
- Report from a chat or a call. Users can report another account from the chat options flow, profile/image-report surfaces, or the in-call report button shown during active voice and video calls. The call report flow uses the same child-safety reason list and lets the reporter block the account.
- “Child safety” report category. The report flow has a dedicated category for child sexual abuse, exploitation, grooming, and CSAM. Reports in this category are routed for human review.
- Reporter protection. Once report submission succeeds, the app hides the reported account from the reporter. This does not itself decide the reported account’s case; CSAE reports are escalated for human review.
- Out-of-app reporting. Users, parents, guardians, journalists, or platform reviewers can additionally report child-safety concerns by emailing the dedicated child-safety contact at info@peppty.com with subject line “Child Safety Report”.
4. CSAM Response Procedures
- Content handling. An image upload classified as disallowed is rejected before its chat message is delivered. A report or automated signal about content already on the service is preserved and routed for human review; report intake alone does not guarantee automatic removal or account termination.
- NCMEC reporting. An authorized human reviewer files a report with the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline at report.cybertip.org, when required by 18 U.S.C. § 2258A. Where another authority is the appropriate recipient, reports are made to that authority as applicable.
- Evidence preservation. Relevant data is preserved for the period required by applicable law to support law-enforcement investigation, in compliance with applicable privacy and data-protection requirements.
- Reporter acknowledgement. Users who submit a child-safety report are informed that their report has been received. Specific enforcement details may not be disclosed for legal, privacy, and investigative reasons.
5. Legal Compliance
ChatRamen complies with applicable child safety laws and regulations in the jurisdictions where it is distributed, including but not limited to:
- India: the Information Technology Act 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, and the Protection of Children from Sexual Offences Act 2012 (POCSO).
- United States: 18 U.S.C. § 2258A (NCMEC CyberTipline reporting), the PROTECT Act, and applicable state child-protection laws.
- European Union: Directive 2011/93/EU on combating the sexual abuse and sexual exploitation of children and child pornography; the Digital Services Act (Regulation (EU) 2022/2065) where applicable.
- United Kingdom: the Online Safety Act 2023.
- Australia: the Online Safety Act 2021 and Basic Online Safety Expectations.
- Apple App Store Review Guidelines on user-generated content, child safety, and objectionable material.
- All applicable national and regional child-safety laws in the markets in which the app is distributed.
Child Safety Point of Contact
ChatRamen’s designated child-safety point of contact is the Peppty Technologies trust & safety team. To report a child-safety concern, request information about our CSAM-prevention practices, or escalate a previous report:
- Email: info@peppty.com
- Subject line: “Child Safety Report”
- Developer: Peppty Technologies Private Limited
- App: ChatRamen (App Store ID
1539272301, bundlecom.peppty.ChatApp) - Web: chatramen.com
Child-safety concerns can be sent to the contact above. For situations involving immediate danger, contact local emergency services first.
Strict Age Requirement
ChatRamen is intended exclusively for adults 18 and over; we ask your age at sign-up. Anyone under 18 is not permitted to use the app. Where we learn a user is under 18, the account is reviewed and may be restricted or removed.